Loyal customer for years. Discounts are not available without a contract. Just makes me angry that a human can’t answer the phone. Our partners cannot pay us to guarantee favorable reviews of their products or services. These are: Speeds are not guaranteed. Xfinity Internet review: Speeds and plans Comcast Xfinity offers residential internet speed plans ranging from 15Mbps to 2000Mbps, and even includes its security software with entry-level products. All plans can be canceled in the first month and all payments will be fully refunded. Xfinity’s services can be broken down into five key categories, which can generally be bundled together in most cases depending on what a customer requires. Cable internet plans start at 15 Mbps (usually for around $50), which is great for users who just need their connection for email and web browsing. Xfinity Internet, providing broadband, high-speed Internet access across several different speed and bandwidth tiers, typically via cable modem. Xfinity bundle deals offer better overall value if you buy more than one service. Post navigation. It varies considerably based on the services, as well as individual state and market-based laws. and on time with appointments but there servise and support services are not satisfactory . AND that has been the situation for over 25 YEARS already of lost revenue from me and an entire street over from me ! Can't wait to dump them. Leave a comment. Looking for alternatives but limited options. Xfinity is one of the largest broadband cable internet and television providers in the United States. Types of traffic that Comcast has targeted are Peer-to-Peer file sharing and video streaming. 40 reviews of XFINITY "I have Comcast and what else can you say about them? This pricing and speed breakdown is comparable to or even somewhat cheaper than most other major providers within their service territory. The table below shows details of a selection of Xfinity plans. Come on 5G!!! On some plans, the customer has the choice of whether to opt for a term agreement. Xfinity offers Internet speeds from 25 Mbps - 1,000 Mbps. March 2, 2020 . My bill went from 80 to 120. Generally, you will need an Xfinity X1 cable box in order to utilize the features of the X1 TV service, and your Internet options and features may be limited with your own Internet equipment. Xfinity Mobile, a new service, acting as a wireless phone carrier for existing Xfinity Internet customers (it cannot be purchased a la carte if you do not have Xfinity Internet). Based in Philadelphia, Xfinity/Comcast started offering internet services in 1996. The table below shows a selection of Xfinity internet service plans and their prices. $59.99 for the first 24 months or no contract, $69.99 for the first 12 months or no contract, $79.99 for the first 36 months or no contract, Best Small Business Internet Providers – 2020, Fastest High-Speed Internet Providers – 2020, How to Choose an Internet Service Provider. To check if Xfinity Internet is available in your area, you can use our Internet provider by zip code tool. However, Netflix is vigilant and has introduced a transfer speed league table to publicly shame any cable carrier that tries to throttle Netflix traffic. MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. With a range of options and features, you can build your own package of Internet, TV, phone, home security/automation, and even mobile services. • They have THE worst phone auto answer system. Flex Streaming TV is included with Xfinity Internet at no additional cost. Due to the trees in my yard, satellite won't work. Xfinity service is primarily available in the northeast, mid-Atlantic, in Illinois and Indiana, sporadically throughout the south, heavily in Florida, northern California, the Seattle area, and much of Colorado. I waste 30 minutes anytime I call. Yes. On the flipside, base prices for the various services, not including any add-ons or discounts, are broken out below based on a high-cost market (California). February 23, 2020. admin_vs. This leaves email as the only option to get proper assistance. Other benefits of the plan include a free Wi-Fi router, free installation, 40 hours a month metered access to Xfinity Wi-Fi hotspots, a discount on the purchase of a home computer, and free computer training courses. Insane. Most people don’t like dealing with customer support for any kind of cable or Internet provider, and have a range of horror stories to justify that feeling. The exception to this is the Performance Pro plan, which gets a one-year discount period even though it has no contract. They never call back. There are a mind-boggling number of potential Xfinity plans available, depending on what service offerings you choose, and how you bundle them together. In general, however, Xfinity is the best choice in many markets throughout the US, and the more services you bundle together with Xfinity, the lower your cost will be. So since every company and its mother’s uncle is offering its own TV streaming service now, it makes sense that even cable giant Comcast Xfinity would join in. This can result in a complete block of assistance. Never sign up for their auto pay. Those who still need assistance can use a chat facility, email or telephone helpline. Not all plans are available in all of the Xfinity service area. On the whole, most online reviews and scores for Xfinity/Comcast customer support are right down the middle of the road – not amazing, but not awful, either. All internet plans come with Norton 360 , which can help you safeguard your devices. Based in Philadelphia, Xfinity/Comcast started offering internet services in 1996. How do you expect to get new customers when you treat people like that ? Blast Internet--a slow blast. Called customer service to be told to schedule another appointment and have original equipment reinstated! It's fun to catch up and keep up with the latest episodes, only with XFINITY from Comcast. So let’s get started! They even tried to dispute the terms of our agreement, but that failed because I still had their flyer outlining the terms. A LOT OF DOUBLE TALK AND TRIES TO CONFUSE. get and keep copies of everything pertaining to your deal and your account...you'll be needing them. In most cases, a 1 year service agreement is required, and fees may be charged for early breakage of contracts. The access points for this service are provided by Xfinity equipment placed to cover public spaces and also the hubs installed in the homes and premises of Xfinity customers. They owe me $9,000. Enter Comcast Xfinity’s Instant TV service into the arena. How much more short sighted can you possibly be ! The self-installation kit incurs a shipping and handling charge even though it is nominally free. Be careful about the headline subscription fees and the posted speeds on the Xfinity sales website. It should be illegal. Therefore, it’s virtually impossible to provide a total, “all in” monthly cost without building a plan on their website. Always compare Internet deals from multiple providers to ensure you get the best deal.